Communicate the purpose of the exit interview. Explain that their feedback is valuable for the company's growth and improvement.
Choose a time that suits the departing employee. Avoid rush hours or stressful work periods to ensure a focused conversation.
Select the Right Person to Conduct the Interview
Assign someone empathetic and unbiased to conduct the interview. A skilled HR professional or manager is ideal for this role.
Pay close attention to what the departing employee is saying. Show empathy & acknowledge their experiences without judgment.
Prepare a set of open-ended questions that delve into their experiences, challenges, and suggestions for improvement.