Spot the Issue

1

Identify patterns of underperformance early by closely monitoring tasks and results. Address issues promptly to avoid them escalating.

Clarify Why the Employee Is Underperforming

2

Understand the root cause—whether it’s lack of skills, motivation, or external factors. Approach this step with empathy.

Provide Clarity

3

Clearly outline performance expectations, goals, and benchmarks. Ensure the employee knows what success looks like.

Manage Their Expectations

4

Set realistic and achievable performance goals. Let employees know what they can expect from management during the improvement process.

Conclude Mutually

5

Work together to develop an improvement plan. Agree on steps, timelines, and resources needed for progress.

Give Constructive Feedback

6

Offer actionable, specific feedback. Highlight areas for improvement and recognize strengths to motivate better performance.

Regularly Follow Up & Check In

7

Consistently check in on progress and provide support. Keep communication open and positive to encourage continuous improvement.

Take Tough Decisions

8

If performance doesn’t improve despite efforts, be prepared to make difficult decisions. Prioritize the team's overall success and productivity.