The Complete List of Horilla CRM Shortcut Keys for Faster Navigation
In a busy CRM environment, small delays can add up quickly. Relying on a mouse to move through menus may seem simple, but it can slow you down—especially when you’re juggling multiple tasks. To make navigation faster and more efficient, Horilla CRM includes a Shortcut Keys feature that lets you perform actions and move between pages using simple keyboard combinations.
This feature is built to streamline your workflow, cut down repetitive clicks, and make everyday tasks feel more fluid. Whether you’re jumping between frequently used modules or setting up shortcuts that match your work style, Short Keys help you stay focused and get more done with less effort.
In this guide, we’ll walk through how to access and manage Short Keys, explore the default shortcuts, and show you how to create, edit, and remove custom ones.
How to Access Short Keys in Horilla CRM
To view or manage your shortcuts:

- Click your profile icon (top-right corner)
- Select My Settings.
- From the left menu, choose Short Keys.
You’ll see a list of all shortcuts currently mapped to different pages in the system.
Predefined Short Keys (Default for All Users)
When a new user is added to Horilla CRM, a set of default shortcuts is automatically assigned.

Here’s what you should know:
- These shortcuts are defined by the system
- They’re available to all users by default.
- They provide quick access to key modules.
These built-in shortcuts ensure everyone starts with a consistent and efficient navigation setup.
Creating a New Short Key
If you prefer a more personalized setup, you can easily create your own shortcuts.

Steps to Create a Shortcut:
- Go to My Settings → Short Keys
- Click New
- In the pop-up, enter:
- Page – the destination page
- Command Key – a modifier key (e.g., ALT)
- Key – the shortcut letter
- Click Save or Save & New
Your shortcut will be active right away.
Managing Short Keys with Inline Actions
Horilla CRM allows you to manage shortcuts directly from the list view, making updates quick and hassle-free.

Edit Short Key
- Click the Edit icon next to a shortcut.
- Update the Page, Command Key, or Key
- Click Save
This makes it easy to adjust shortcuts as your workflow evolves.
Delete Short Key (Single Delete)
- Click the Delete icon beside a shortcut
- Confirm the action
You can quickly remove shortcuts you no longer need without leaving the page.
Bulk Delete Short Keys:

To remove multiple shortcuts at once:
- Select the shortcuts using the checkboxes
- Click the Select option.
- Choose Bulk Delete
- Confirm the action
This is especially useful when cleaning up or reorganizing your shortcuts.
Shortcut Help Window (ALT Key Feature)
Horilla CRM also includes a helpful shortcut guide built right into the interface

How it works:
- Press and hold the ALT key for a moment
- A help overlay appears.
- It displays all available shortcuts.
Why it’s useful:
- Helps new users learn quickly
- No need to memorize shortcuts
- Provides instant reference when needed
This feature makes the system easy to pick up, even for first-time users.
Accessibility & User Control
- Every user has access to their own Short Keys section
- Default shortcuts are automatically assigned.
- Users can create, edit, or delete their own shortcuts.
This balance ensures consistency across the system while still allowing flexibility for individual preferences.
Why Short Keys Matter in Horilla CRM
Using Short Keys can make a noticeable difference in how you work:
- Faster navigation across modules
- Less reliance on the mouse
- Improved productivity
- A more personalized workflow
- Simple management with bulk actions
- Built-in help for quick learning
The Short Keys feature in Horilla CRM is a practical way to make everyday work smoother and more efficient. By reducing the need for manual navigation and enabling quick access to key areas, it helps users move through tasks with ease.
With a mix of ready-to-use shortcuts and customizable options, you can tailor the system to fit how you work best. The built-in help window adds an extra layer of convenience, making it easy to learn and use shortcuts without any guesswork.
In the long run, it’s a small feature that brings meaningful improvements—saving time, simplifying navigation, and helping teams stay focused on what matters most.
