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How to Personalize System Data with Regional Formatting in Horilla CRM

CRM
·

March 13, 2026

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In Horilla CRM, Regional Formatting allows users to control how dates, times, numbers, and currencies are displayed throughout the application. This feature ensures that every user experiences the CRM in a format that feels natural and familiar to their region or working preference.

Once configured, the selected formats are applied across the entire CRM system for that user, creating a consistent and personalized experience.

What Is Regional Formatting?

Regional Formatting is a user-level preference system that defines how information is presented—not how it is stored.

By selecting preferred formats, users can customize:

  • Date and time of appearance
  • Language and time zone
  • Currency display
  • Number grouping styles

These settings affect all modules the user interacts with, including dashboards, reports, logs, records, and transactions.

How to Access Regional Formatting Settings

Users can access Regional Formatting by following these steps:

  1. Click on the profile avatar in the top-right corner
  2. Select My Settings
  3. From the left-side menu, click Regional & Formatting.

This opens the Regional Formatting page, where all display preferences can be reviewed and updated.

Date & Time Format Settings

Purpose

Controls how dates and timestamps appear throughout the CRM.

Available Options:

  • Date-Time Format (combined date and time display)
  • Date Format (date-only representation)
  • Time Format (12-hour or 24-hour style)

System-Wide Impact:

Once selected, these formats are applied everywhere the user sees:

  • Activity logs
  • Approval timelines
  • Created/updated timestamps
  • Reports and exports

This eliminates confusion caused by unfamiliar or ambiguous date formats.

Language & Time Zone

Purpose

Defines how the system communicates time and language context to the user.

Includes:

  • Language – Interface text and labels
  • Time Zone – Accurate time calculations and displays

Why It Matters:

  • Ensures timestamps reflect the user’s actual local time
  • Improves collaboration across global teams
  • Prevents scheduling and reporting mismatches

All time-based data shown to the user respects the selected time zone.

Currency & Number Formatting

Purpose

Standardizes how financial and numeric values appear for the user.

Options Include:

  • Preferred Currency – Used in salary, billing, and financial views
  • Number Format – Controls digit grouping (e.g., 1,000 vs 1000)

CRM-Wide Effect:

  • Financial records display values in the user’s chosen format
  • Reports become easier to read and interpret.
  • Reduces errors caused by unfamiliar number styles

How Regional Formatting Works Across Horilla CRM

A key strength of Regional Formatting in Horilla CRM is its global consistency:

  • Settings are applied per user, not system-wide
  • Data storage remains unchanged; only presentation adapts.
  • Different users can view the same data in different formats.
  • Preferences persist across sessions and devices.

This makes Horilla CRM ideal for multi-region and multi-language organizations.

Why Regional Formatting Is Important

Regional Formatting enhances the CRM experience by:

  • Improving readability and clarity
  • Reducing misinterpretation of dates and numbers
  • Supporting international teams effortlessly
  • Providing a personalized, user-centric interface

It ensures users focus on decisions and actions—not on decoding data formats.

The Regional Formatting feature in Horilla CRM empowers users to tailor how information is displayed across the entire system. By selecting preferred date, time, language, currency, and number formats, users experience a CRM that aligns perfectly with their regional expectations.

This personalized formatting is applied consistently throughout Horilla CRM, ensuring clarity, accuracy, and confidence in every interaction—making Regional Formatting a vital component of a modern, global-ready CRM platform.

Horilla CRM Editorial Team Author

Horilla CRM Editorial Team is a group of experienced CRM practitioners, revenue operations specialists, and SaaS product analysts who are passionate about CRM software. We have a deep, practical understanding of the customer relationship landscape — from pipeline management and lead nurturing to sales automation and customer retention — and are committed to providing our readers with the most up-to-date and actionable content. We have written extensively on a variety of CRM software topics, including sales pipeline tools, contact management systems, marketing automation platforms, and customer success software. Our reviews and guides are grounded in real-world usage across SMB and enterprise environments. We are always looking for new ways to share our knowledge with the sales and RevOps community. If you have a question about our CRM software, please don't hesitate to contact us.