How to Configure Email Display with Horilla HRMS’s Dynamic Display Name Option
Effective email communication is a key aspect of business operations, and having a professional and personalized approach can make a significant difference in engagement and response rates. Horilla, a robust HRMS, offers a Dynamic Display Name option that allows businesses to customize how emails appear to recipients. This feature ensures that emails sent through Horilla HRMS’s system reflect either a predefined name or dynamically adapt based on the sender’s details. By utilizing this capability, businesses can create a more humanized and recognizable email experience, leading to better communication and trust among employees and candidates.
What is the ‘Dynamic Display Name’ Option?
Horilla HRMS allows administrators to configure the Display Name used in outgoing emails. The Dynamic Display Name feature determines whether emails sent through the system should use the default display name provided in the configuration or dynamically adjust based on the sender’s (Email triggered person’s) details.
How It Works
When Enabled: If this option is activated, Horilla automatically sets the sender’s full name as the display name. Emails will appear as Full Name <email.address>, making them more personalized and recognizable to recipients (Marked as 1).
When Disabled: If the Dynamic Display Name option is turned off, Horilla will use the default Display Name configured in the email settings. This means that all emails will be sent using the same name, regardless of the sender (Marked as 2).
Benefits of Enabling Dynamic Display Name
- Enhanced Personalization: Emails sent to employees or recruitment candidates will show the sender’s actual name, creating a more personalized experience.
- Improved Trust and Recognition: Recipients are more likely to recognize and engage with emails from known names rather than a generic company name.
- Better Communication Management: In multi-user environments, it helps differentiate senders without relying on a single, static display name.
- Seamless Integration: Works automatically without requiring manual intervention for each email.
- Consistency Across Communications: Ensures that emails sent from different departments or team members maintain a professional yet personalized branding approach.
- Stronger Internal & Candidate Communication: When interacting with employees or recruitment candidates, having a dynamic sender name makes communication feel more direct and personal, improving engagement.
How to Toggle Dynamic Display Name in Horilla
Step 1: Navigate to Email Configuration Settings
Log in to your Horilla admin panel using your administrator credentials.navbar,
In the top navbar, locate and click on the Settings or Configuration section (Marked as 1).
Under the Settings menu, find and select Email Configuration to access the email settings page (Marked as 2).
Step 2: Locate the Dynamic Display Name Option
Once inside the Email Configuration Settings, look for the option labeled Dynamic Display Name inside the email configuration form (Form will appear by clicking on the create button marked as 3).
The setting will be displayed as a toggle switch, allowing you to enable or disable it (Marked as 2).
Step 3: Enable or Disable Dynamic Display Name
To Enable Dynamic Display Name: Toggle the switch to the ON position (Default its ON).
This will automatically set the sender’s full name as the display name for emails sent through Horilla.
Emails will appear in the format: Full Name <email.address>.
To Disable Dynamic Display Name: Toggle the switch to the OFF position.
Horilla will use the predefined Display Name from the configuration for all outgoing emails. Emails will appear in the format: Configured in the server configuration.
Step 4: Save the Settings
After making your changes, click the Save button to apply the updated email settings.
Conclusion
Today’s hectic business world calls for personalized communication to ensure robust professional relationships. With the Dynamic Display Name feature in Horilla, businesses are afforded the liberty of having a standardized or personalized email sender name. Besides improving email engagement, the feature also improves trust by making it appear as if email interaction is more personal and direct. By activating this feature, companies can enhance their internal and external communication practices so that emails coming from Horilla are more effective, professional, and well-received by the recipients.
