How to Change Your Password in Horilla CRM for Better Account Security
In Horilla CRM, the Change Password feature is a core security function that allows users to actively protect their accounts. It enables users to update their login credentials in a controlled and secure manner, ensuring continued protection of sensitive CRM and organizational data.
This blog explains how the Change Password feature works, how to access it, and how it safeguards user accounts.
What Is Password Management in Horilla CRM?
Password Management allows users to:
- Update their current password
- Strengthen account security
- Maintain control over their login credentials.
Horilla CRM follows a user-initiated password change approach, ensuring that only authenticated users can modify their passwords.
How to Access the Change Password Screen
Users can access the Change Password feature through the following steps:
- Click on the profile avatar in the top-right corner
- Select My Settings from the dropdown.
- In the left-side menu, click Change Password.
This opens the Password Management page, where users can view password status and initiate a password update.
Password Management Overview
On the Change Password page, users can see:
- Password section indicating the current credential state
- Last Updated Date, showing when the password was most recently changed
This visibility encourages good security practices by reminding users to update passwords periodically.
Initiating a Password Change
To update the password:
- Click the Change Password button
- A secure modal window opens titled “Change Your Password.”
- The background screen is dimmed to maintain focus and prevent accidental actions.
This modal-based design ensures a distraction-free and secure interaction.
Change Password Form Fields
The password change form contains three mandatory fields:
1. Current Password
- Confirms the user’s identity
- Prevents unauthorized password changes
- Must match the existing password
2. New Password
- Allows the user to define a new secure password
- Should follow organizational password strength policies
3. Confirm New Password
- Ensures accuracy by re-entering the new password
- Prevents mistakes and mismatches
Each field includes a visibility toggle icon, allowing users to view or hide password input as needed.
Validation & Security Handling
Horilla CRM applies strict validation rules during password updates:
- All fields are mandatory
- Current password must be correct.
- New password and confirmation must match.
- Password updates occur only after successful validation.
If validation fails, the system prevents submission, ensuring account safety.
Completing the Password Change
Once all details are correctly entered:
- Click Change Password in the modal
- The system securely updates the password.
- The Last Updated timestamp is refreshed.
This confirms that the password change was successful.
Security Benefits of the Change Password Feature
The Change Password functionality helps by:
- Protecting against unauthorized access
- Encouraging periodic password updates
- Maintaining compliance with security best practices
- Giving users direct control over account security
It plays a critical role in safeguarding CRM data and user privacy.
Why Changing Password Matters in Horilla CRM
Because Horilla CRM handles sensitive business and employee data, strong authentication is essential. The Change Password feature ensures that:
- Only verified users can update credentials
- Password changes are deliberate and traceable.
- Security remains user-driven and transparent.
The Change Password feature in Horilla CRM is a vital security mechanism that empowers users to protect their accounts with confidence. Through a clear interface, secure validation, and user-friendly controls, Horilla CRM ensures that password management is both simple and robust.
By regularly updating passwords, users help maintain the integrity, privacy, and security of the entire CRM system—making Change Password an essential part of responsible CRM usage.
