How Internal Notes Help to Track Employee Performance in Horilla HRMS
Managing employees goes far beyond attendance sheets and salary slips. It’s about understanding the day-to-day interactions, the human side of performance, and the context behind decisions. In many organizations, these details fall through the cracks, leading to inconsistent records, knowledge gaps, or even poor decision-making.
To bridge that gap, Horilla HRMS introduces the Employee Internal Notes feature—a confidential and streamlined way for HR teams and managers to document insights, observations, and feedback directly in the employee’s profile.
This blog walks you through how to use this feature effectively, why it matters, and how it can transform your employee management practices.
What Are Employee Internal Notes?
Employee Internal Notes are confidential entries made by HR professionals or managers directly within an employee’s profile in Horilla. These notes are not visible to the employee, and are accessible only to users with designated permissions—typically HR staff, admins, or relevant supervisors.
They act as an internal memory system for your organization, storing key pieces of information that help you:
They’re ideal for:
- Recording feedback from one-on-one meetings
- Tracking performance improvement observations
- Logging behavioral incidents or disciplinary warnings
- Summarizing coaching sessions
- Noting special skillsets or interests not listed in the resume
Key Use Cases Include:
- Recording feedback from one-on-one or review meetings
- Tracking performance improvement plans (PIPs)
- Logging behavioral issues or disciplinary actions
- Summarizing coaching or mentoring sessions
Where to Find the Notes Section?
In Horilla HRMS, follow these steps:
- Navigate to the Employee section on the left sidebar.
- Choose any employee from the list (e.g., Alexander Smith).
- Click the “Note” tab among the profile navigation options.
- You’ll land on a clean, focused interface that allows you to add and manage notes per employee, keeping everything organized in one place.
How to Add a Note?
Adding a note is a smooth, user-friendly process:
- Click into the input box labeled “Add notes.”
- Enter your internal remark.
- To save your entry, click the red ‘Add’ button in the bottom right corner.
Each note is stored securely and chronologically, giving you a history of internal updates for the employee
Who Can See These Notes?
These notes are for internal use only and can be viewed only by users with the right permissions, such as HR staff, admins, or designated managers. Employees themselves cannot view these notes, ensuring privacy and appropriate HR documentation protocols.
Best Practices
To maintain the quality and performance of this feature, follow these key guidelines:
- Stay Objective: Write notes based on facts, observations, and outcomes, not personal opinions.
- Be Clear and Concise: Stick to important points that are actionable or worth remembering.
- Avoid Jargon or Slang: Notes should be readable and understandable to future HR members.
- Use Dates and Context: Always reference when, where, and how something happened.
- Review Regularly: Outdated notes should be archived or updated to reflect the latest context.
- Never Use for Gossip: Internal notes are not for venting. Maintain professionalism at all times.
Why Use Employee Notes?
- Centralized Context: Avoid scattering important information across emails or notebooks.
- Improved Performance Management: Keep a timeline of feedback, coaching, or warnings.
- Risk Mitigation: Documenting incidents may help resolve future disputes.
- Continuity Across Teams: If an HR personnel changes, new managers have full context available.
Conclusion
Horilla HRMS continues to bridge the gap between human understanding and HR data. The Employee Internal Notes feature brings nuance and memory to your HR operations, allowing your team to document, reflect, and act responsibly.
Whether you’re running performance reviews or planning promotions, these notes ensure that you’re not relying solely on memory or fragmented records. Start using Internal Notes today and empower your HR strategy with thoughtful, trackable insights.
